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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie

September 5, 2025

5  out of  5
rating by Bonnie
"I have never been more happier than going with State Farm Insurance. I have Homeowners and car insurance with them. Jen and her staff is very nice!. Please consider changing over!"
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Patricia Koblich

August 21, 2025

5  out of  5
rating by Patricia Koblich
"I have been a customer for years. Jennifer and staff have always been courteous and knowledgeable. They are real people helping real people. Having insurance is a legal requirement. I choose to stay with them because of the reasons above. There may have been a previous post with one star. If I'm unable to delete it, I would like to state that it was an error due to a non human interference that I didn't have the knowledge to overcome. After all, I am a customer of a certain age. I ask forgiveness."
We responded:
"Patricia, Thank you so much for taking the time to share your experience with our office. We are happy to have had you with us for all of these years and look forward to many more to come! All the best - Jen"
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Jiwon Park

August 21, 2025

5  out of  5
rating by Jiwon Park
"I signed up based on a recommendation from my previous apartment office, and it was an excellent experience. Ian handled my insurance and was always responsive and friendly throughout the process. If you’re looking for insurance, I highly recommend reaching out to them."
We responded:
"Jiwon, I'm so glad to hear about your great experience with Ian! We are always here to help with any of your insurance needs. Cheers! - Jen "
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Britton Schnurr

August 20, 2025

5  out of  5
rating by Britton Schnurr
"This office has been our insurance agency for years and has been consistently responsive and supportive. They have been amazing from the smallest detail to the biggest challenges that we have faced. Their support goes above and beyond expectations at every turn."
We responded:
"Britton, Thank you so much for the kind words! Providing outstanding service for our customers is a top priority for us and I'm so glad we were able to deliver. Appreciate you! - Jen "
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Christy

August 18, 2025

5  out of  5
rating by Christy
"The team at Jen Dolan’s State Farm is always helpful, professional, and quick to respond. Jaime makes everything easy to understand and provides excellent service. Highly recommend this office! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Christy, Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Jen"
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K Law

August 14, 2025

5  out of  5
rating by K Law
"Everyone here is always so helpful, I highly recommend Jen Dolan and her team!"
We responded:
"K, Thank you! I’m happy your insurance experience was so positive! - Jen"
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Yeongsook Park

August 12, 2025

5  out of  5
rating by Yeongsook Park
"Very helpful and convenient service.. The office person are friendly and kind."
We responded:
"Yeongsook, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jen"
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Bu Zhao

August 12, 2025

5  out of  5
rating by Bu Zhao
"The team was extremely professional and efficient throughout the entire process."
We responded:
"Bu, Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Jen"
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Leslie Crawford

August 5, 2025

5  out of  5
rating by Leslie Crawford
"I can’t say enough good things about the very sympathetic and supportive service we’ve received from Jen Dolan. Her professionalism, knowledge and the helpful, empathetic way she treats people make navigating the insurance claim process a smooth task instead of a torturous and mysterious chore. Thanks so much, Jen!"
We responded:
"Leslie, it has been my pleasure helping you with your claim. We are here for you whenever you need us! - Jen"
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Roy Lamberton

July 29, 2025

5  out of  5
rating by Roy Lamberton
"It's nice talking to a real person. Very pleasant, helpful, and responsive."
We responded:
"Roy, thank you so much for taking the time to leave us a positive review! Your experience with our team is exactly what we strive for. We appreciate you! - Jen"
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Nelson Cole Jr

June 24, 2025

5  out of  5
rating by Nelson Cole Jr
"Been with this agency for years love the support I get and how attentive they are to my needs."
We responded:
"Nelson, We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Jen"
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Kimberly Carey

June 7, 2025

5  out of  5
rating by Kimberly Carey
"Jen and her team helped me with so many insurance issues. They went above and beyond for my family. Her team is very professional and responsive! Highly recommend Jen Dolan!!"
We responded:
"Kimberly, Thanks for sharing! We’re happy we could help and that you found the personal service you deserve. We appreciate your trust! - Jen"
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Jeanne

June 2, 2025

5  out of  5
rating by Jeanne
"Jen and Jaime did all they could to help when I was recently traumatized due to a distracted driver plowing into me and totaling my car. They were professional but personal, even being concerned how I'd get groceries. I've been with State Farm since 1968 and they made this first accident experience tolerable."
We responded:
"Jeanne, Thank you for sharing your experience and for your incredible loyalty since 1968. We’re truly sorry for what you went through but glad Jaime and the team could provide compassionate and professional support during such a difficult time. Your trust means the world to us, and we’re here for you every step of the way. - Jen"
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Carla Dirienzo

May 30, 2025

5  out of  5
rating by Carla Dirienzo
"Jennifer and her staff are very responsive and helpful. I have all my cars and homeowners insurance through them. I highly recommend her office."
We responded:
"Carla, Thank you for your kind recommendation! We’re glad the team has been responsive and helpful with your car and homeowners insurance. We truly appreciate your trust and look forward to continuing to serve you! - Jen"
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Sara Hogan

May 29, 2025

5  out of  5
rating by Sara Hogan
"I have been working with Jaime in regards to lowering my auto insurance premiums (which are continually going up). Jaime gave me some options which I pursued and I have substantially lowered my premiums! This staff has always come thru for me for over 50 years!!👏🏻👏🏻"
We responded:
"Sara, Thank you for your incredible loyalty over the past 50 years! We’re so glad Jaime could help you find options to lower your auto insurance premiums. Your continued trust means everything to us, and we’re honored to be your insurance team for so many years! - Jen"
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Kari Ahlqvist

May 29, 2025

5  out of  5
rating by Kari Ahlqvist
"I had a very positive experience talking with Ian, regarding my insurance. He made it easy to understand, and answered all of my questions. I was highly satisfied!"
We responded:
"Kari, Thank you for your kind words! We’re glad Ian made the insurance process easy to understand and answered all your questions. Your satisfaction means a lot to us, and we appreciate your trust! - Jen"
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Zachary King

May 12, 2025

5  out of  5
rating by Zachary King
"All around great place. Worked with Ian who was super helpful and professional. Five star rating in general, friendly staff and timely performance."
We responded:
"Our goal will always be to leave you with a satisfying experience, Zachary! Thank you for taking the time to share this! - Jen"
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Finlay Oliver

May 12, 2025

5  out of  5
rating by Finlay Oliver
"Absolutely fantastic experience with Jen Dolan’s office!"
We responded:
"Thank you for providing us with a great rating, Finlay! I’m happy your insurance experience was so positive. We appreciate your support! - Jen"
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Alexander Van Deusen

May 12, 2025

5  out of  5
rating by Alexander Van Deusen
"Great office, amazing team, I had a great experience. Ian Oliver especially made me feel confident about my endeavors!"
We responded:
"Thanks for the kind words, Alexander. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jen"
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James Green

April 16, 2025

5  out of  5
rating by James Green
"Incredibly helpful, courteous and efficient. Highly recommended!!"
We responded:
"Thank you so much for your kind words about my team and I, James. We are honored to be able to assist you with your insurance needs! - Jen"
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ProgressiveHeart

April 1, 2025

5  out of  5
rating by ProgressiveHeart
"Pleasant office, efficient. Definitely staying with this office."
We responded:
"Hello, thank you for your kind words! We’re so glad to hear you had a positive insurance experience. We’re here whenever you need us! - Jen "
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Sharon Springer

March 30, 2025

5  out of  5
rating by Sharon Springer
"Working with State Farm has helped me to make sure my car is ready for the road by being insured"
We responded:
"Sharon, thank you for the five stars! My team and I will always work hard to make sure your customer experience is positive. - Jen"
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Guilderlandguy

March 9, 2025

5  out of  5
rating by Guilderlandguy
"I have been a client of Jen’s since she started this business following Dan Keegan’s retirement. I have nothing but good things to say. I have had no issues with red tape or with getting claims handled promptly. I meet with her about once a year to review coverages and she is honest both about additional coverages we should have, and ones we don’t need. Recommend highly. I value having a local agent that knows me even if it costs somewhat more!"
We responded:
"Richard, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Jen"
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Nancy Nieves

February 27, 2025

5  out of  5
rating by Nancy Nieves
"State Farm has been my insurance company since 1986. I cannot recall when this agency has not excelled at accommodating my inquiries. Jaime Meisser, my Customer Care agent, has been attentive and assertive regarding my insurance. I safely recommend State Farm Insurance for your insurance needs."
We responded:
"Your experience with our team is exactly what we strive for, Nancy. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Jen"
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Herbie Payton

February 2, 2025

5  out of  5
rating by Herbie Payton
"Professional, prompt and proficient as always! The office addressed my needs as neeeed in a timely manner!! Thanks so much !"
We responded:
"Herbie, thank you for taking the time to share your positive experience! We are always here to help and to provide top notch customer service. As always, please don't hesitate to reach out if you need anything at all! - Jen"