State Farm® Insurance Agent Jen Dolan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Pasquali
May 28, 2026
5
out of
5
rating by James Pasquali
"Jennifer and her staff are always quick to respond and do whatever they can to make things for me easier. They have been a great help in encouraging the Defensive Driving course and in suggesting different changes to my insurance as my life changes."
We responded:
"James, Thank you so much for the wonderful feedback! Being responsive and making sure our customers feel supported through every stage of life is something our team genuinely cares about. We are so glad we have been able to be a helpful resource for you along the way and we look forward to continuing to be here whenever you need us! - Jen"
Ted Loukides
May 26, 2026
5
out of
5
rating by Ted Loukides
"Very nice office and excellent staff. Never any surprises in terms of billing and payments."
We responded:
"Ted, We love hearing this, thank you! Providing a welcoming environment and making sure our customers always know what to expect is something our whole team takes pride in. We are grateful to have you as a valued State Farm customer! - Jen"
Carol Elizabeth White
May 20, 2026
5
out of
5
rating by Carol Elizabeth White
"Very friendly, knowledgeable, eager to help. Made it very easy. Thanks"
We responded:
"Carol, We love hearing this, thank you! Making sure every customer feels comfortable and well taken care of from start to finish is something our team genuinely cares about. We are grateful to have you as part of our State Farm family! - Jen"
Edward Pierce
May 16, 2026
5
out of
5
rating by Edward Pierce
"Good insurance knowledge and advice from Olivia. She was courteous and very quick at resolving my insurance needs."
We responded:
"Edward, Thank you for the great feedback! We know our customers' time is valuable, and we're glad our team was able to get everything resolved quickly and clearly. We appreciate you choosing State Farm! - Jen"
Kim Irwin
May 14, 2026
5
out of
5
rating by Kim Irwin
"We have had a great experience with this office! Everyone who works there is extremely helpful."
We responded:
"Kim, Thank you so much for the kind words! We're thrilled to hear our whole team has made such a positive impression. Creating a welcoming and helpful experience for every customer is something we truly care about. We look forward to continuing to serve you! - Jen"
Janice White
May 1, 2026
5
out of
5
rating by Janice White
"Jen has been handling our insurance for decades. She is regularly looking for ways to make sure we have the right coverage for our needs. Recently she reviewed all of our policies and made recommendations that resulted in a total of over $200 in premium refunds . We are satisfied and grateful clients."
We responded:
"Janice, Thank you for your feedback. We’re glad to hear you’ve had a positive experience over the years and that your recent review was helpful. Our team works to make sure everything is clear and aligned with your needs. We appreciate you taking the time to share this and are here whenever you need us. - Jen"
Jeffrey McGrath
April 26, 2026
5
out of
5
rating by Jeffrey McGrath
"Received a very comprehensive overview of auto coverage for our four vehicles and home, renters and personal property and opportunities to achieve additional savings. Olivia was awesome!"
We responded:
"Jeffrey, Thank you for sharing your experience! We’re glad to hear everything was explained clearly and that you had a positive experience. We appreciate you taking the time to leave a review. - Jen"
Marge Lafond
April 20, 2026
5
out of
5
rating by Marge Lafond
"Always friendly and local service!!!!
In this day and age not often that you get service so receptive."
We responded:
"Marge, Thank you for your kind words! We’re glad to hear you’ve had a positive experience and appreciate you taking the time to share your feedback. - Jen"
ross adams
April 20, 2026
5
out of
5
rating by ross adams
"Great Service from Jen at State Farm and prompt answering any questions or concerns on the state farm coverage!"
We responded:
"Ross, Thank you for sharing your experience! We’re glad to hear your questions were answered promptly and that you had a positive experience. We appreciate you taking the time to leave a review. - Jen"
Diane DeMasters
April 16, 2026
5
out of
5
rating by Diane DeMasters
"I have been with Jen Dolan for 7 years and have always received excellent customer service from her and her staff. They are very personable and knowledgeable, answering all my questions. I appreciate the work they do."
We responded:
"Diane, Thank you for your continued support over the years! We’re glad to hear you’ve had a positive experience and that your questions have been answered along the way. We appreciate you taking the time to share your feedback. - Jen"
Lin L
April 16, 2026
5
out of
5
rating by Lin L
"Jaime and her team has been a great help, very responsive, highly recommended."
We responded:
"Lin, Thank you for sharing your experience! We’re glad to hear you received timely support and appreciate you taking the time to leave a review. - Jen"
Jennifer G
April 14, 2026
5
out of
5
rating by Jennifer G
"Special shoutout to Ian who went above and beyond when my basement flooded and helped me get the information I needed during a stressful time. Anytime I have reached out to this office, they have been attentive and courteous, and when they couldn’t immediately answer a question, they promptly followed up with answers. It shows they care about their customers."
We responded:
"Jennifer, Thank you for sharing your experience! We’re glad to hear you felt supported during a stressful situation and that your questions were handled with care. We appreciate you taking the time to leave such thoughtful feedback. - Jen"
Beth Van de Water
March 12, 2026
5
out of
5
rating by Beth Van de Water
"Jen is the best! She spent a lot of time with me answering all of my questions and going through the insurance coverage. I would highly recommend her!"
We responded:
"Beth, Thank you for sharing your experience. Our team is glad the time and support provided were helpful and that your questions were addressed clearly. We appreciate you taking the time to leave a review. - Jen"
Lisa Marie Schneider
March 8, 2026
5
out of
5
rating by Lisa Marie Schneider
"They made my moving process so easy! Both Jen and Olivia are very professional, kind and helpful."
We responded:
"Lisa, Thank you for sharing your feedback. We appreciate the recognition, and our team is glad they were able to assist during your move. We appreciate you taking the time to leave a review. - Jen"
Michael Mathioudakis
March 5, 2026
5
out of
5
rating by Michael Mathioudakis
"I have been dealing with Jennifer Dolan ever since my old broker retired, probably 12+ yrs ago or so. Jennifer & her team are wonderful people to deal with, extremely knowledgeable & professional, always willing to assist and very kind & compassionate, in case of any calamity requiring theirs & STATE FARM’s intervention. I strongly recommend them!"
We responded:
"Michael, Thank you for taking the time to share your experience. We appreciate your kind words and the many years you have worked with our office. We are grateful for your feedback and appreciate your review. - Jen"
Valerie Thomas
March 2, 2026
5
out of
5
rating by Valerie Thomas
"Jen Dolan State Farm was extremely helpful, very courteous and professional while handling my insurance needs. Jaime and Olivia assisted me with getting insurance for my new car, and if you’re looking to change or get new insurance in place give them a call! You will be extremely happy 😊"
We responded:
"Valerie, thank you for the five stars! - Jen"
Emilia Rodrigues
February 11, 2026
5
out of
5
rating by Emilia Rodrigues
"Thanks Jen Dolan State Farm! The office was warm and so enjoyable to enter into. I walked in with insurance needs and I’m leaving with trusted advisors that will have my business in the future. Couldn’t recommend enough to others!"
We responded:
"Thank you so much for Emilia! We appreciate it. - Jen"
Stephanie Farmer
February 10, 2026
5
out of
5
rating by Stephanie Farmer
"I love a warm welcoming business 🐞"
We responded:
"Stephanie, Thank you for your review! We're glad you felt welcomed and appreciate you sharing your positive experience. - Jen"
jesse everette
February 7, 2026
5
out of
5
rating by jesse everette
"Jen and her team were so helpful in reviewing my policies and setting us up with an insurance plan that fits my budget and coverage requests. Olivia was especially amazing in explaining everything and welcoming me to the office!"
We responded:
"Jesse, Thank you for your review! We're glad the team could provide helpful guidance and make you feel welcome. We appreciate you sharing your experience. - Jen"
T Jackson
February 6, 2026
5
out of
5
rating by T Jackson
"While living in upstate New York Jen Dolan and team provided great service when it came to my vehicle and homeowners insurance needs! When I recently moved out of state, they connected me with an agent in my new city and ensured I had proper coverage before, during and after my move! Thank you Jen Dolan and Team!!"
We responded:
"T, Thank you for your review! We're glad the team could assist you through your move and ensure a smooth transition. We appreciate you sharing your experience. - Jen"
Mike Weiss
February 4, 2026
5
out of
5
rating by Mike Weiss
"Many thanks to Jaime for helping us out with a complicated vehicle insurance claim. Always a great experience with Jen and her team."
We responded:
"Mike, Thank you for your review! We're glad the team could assist you in your time of need. We appreciate you taking the time to share your feedback. - Jen"
Marianne Haggerty
January 29, 2026
5
out of
5
rating by Marianne Haggerty
"Jen and her staff are fantastic! I got everything I needed I needed for a mortgage, plus then a good deal on bundling, saving more. Jen is thorough and thoughtful."
We responded:
"Marianne, Thank you for sharing your experience. We're glad the team could assist you and appreciate your kind words. - Jen"
Pam Dickey
January 22, 2026
5
out of
5
rating by Pam Dickey
"I have been a State Farm customer for almost 20 years, having had different agents throughout the years. I now have Jen Dolan for my agent. I call every month to pay my bill and am always treated in a very friendly manner, no matter who answers the phone. If I have questions and they don't know the answer, they will do research and if possible, they call back the same day.
I am a very satisfied customer. 😁"
We responded:
"Pam, Thank you for your wonderful review! We're thrilled to hear you've had such a positive experience with the team over the years. Your loyalty means so much to us, and we're glad we can make every interaction friendly and helpful. - Jen"
Olivia Dolan
January 20, 2026
5
out of
5
rating by Olivia Dolan
"Always a pleasure working with the team! Jaime and Ian have always been so helpful with the changing needs with my policies. Jen was able to also assist me with life insurance and financial services right in her office. An extra bonus for the office dog Rosie who made me feel so welcomed. I would give 100 stars if I could, thank you guys!!!"
We responded:
"Olivia, Thank you for sharing your feedback! We're glad the team was able to assist you and provide helpful guidance. We'll be sure to pass along the kind words to the team. - Jen"
Stephen Buess
January 16, 2026
5
out of
5
rating by Stephen Buess
"I have been a client of Jen Dolan's office since she took over the clients from Dan Keegan when he retired. She has been WONDERFUL and always goes the extra mile to help her clients. I would absolutely recommend her to anyone looking for personalized service from someone who truly cares. Her staff is also top notch."
We responded:
"Stephen, Thank you for taking the time to share your feedback! We're glad the team provided you with a positive experience. We appreciate you! - Jen"