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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jason R

January 30, 2023

5  out of  5 rating by Jason R
"I've been a customer of State Farm for about 15 years and have multiple policies with State Farm. Jennifer Dolan and her staff take the time to explain everything with patience, which is really appreciated. They let me know what my vulnerabilities may be regarding coverage, and help me choose the products and services that are best for ME. They are always available to help me find ways to lower my premium cost, and and let me know of the multiple discounts available and the hundreds of dollars I save every year."

Donna Heald

January 26, 2023

5  out of  5 rating by Donna Heald
"I love the fact that she knows me personally and works to keep the cost down but the coverage the best"

Eric Schumann

December 23, 2022

5  out of  5 rating by Eric Schumann
"Jennifers office handles all my insurance needs now (Cars, homeowners and my rental property insurance. She was able to identify where my previous insurance company had given me a bad insurance policy. Sure the old policy was cheaper, but it didn't actually cover anything, so if something had happened I would've been hosed. Jennifer and her team took me through the insurance documents in detail and explained what each coverage did so that I knew what coverage I actually had and what I actually need."

Patrick Dolan

December 23, 2022

5  out of  5 rating by Patrick Dolan
"Jennifer really cares about protecting your family and giving you piece of mind."

Emily Kozlowski

December 21, 2022

5  out of  5 rating by Emily Kozlowski
"Answered all of my questions swiftly and knowledgeably. Also informed of great deals and discounts for my policies!"

Henry Pavco Giaccia

December 21, 2022

5  out of  5 rating by Henry Pavco Giaccia
"Jennifer was quick to help and answer all my questions. Thank you!"

Sierra Stinson

December 21, 2022

5  out of  5 rating by Sierra Stinson
"Jennifer was amazing! Thank you for all your help!"

Olivia Dolan

December 20, 2022

5  out of  5 rating by Olivia Dolan
"Great insight into all insurance needs, and great customer service! Thank you, Jennifer and team."

Peter Donaghy

November 18, 2022

5  out of  5 rating by Peter Donaghy
"I am beyond thrilled with the level of customer service I receive from Jennifer and her staff. Melissa is always so helpful! Thank you!"


November 2, 2021

5  out of  5 rating by Sid
"Excellent service from everyone at Jennifer's office. Have been getting insurance from here for several years now. Melissa is friendly and professional and always follows up thoroughly."

Todd Harmon

April 23, 2021

5  out of  5 rating by Todd Harmon
"The staff are wonderful and friendly and they will do whatever it takes to make customers happy. Their service is pleasant and second to none. I’ve never had an insurance team as continuously superior as this one! Well done, Jennifer!!"

Ellis Pearson

March 3, 2021

5  out of  5 rating by Ellis Pearson
"Joanna Esopi was cordial, helpful and efficient. Thank you, Joanna!"

Ian McCleary

October 26, 2020

5  out of  5 rating by Ian McCleary
"Professional and friendly office and service - if you're looking for a relationship with the people who will take care of you when something really bad happens - Jennifer is a great choice"

Patricia Friesen

June 21, 2019

5  out of  5 rating by Patricia Friesen
"I have been with this agency since 1980 through many phases of my life with homes, apartments, boats and cars that needed to be insured. I have had nothing but positive, professional and kind service."

Arturo Larsen

January 4, 2019

5  out of  5 rating by Arturo Larsen
"They make it easy to trust and have no disappointed me. A great office and friendly people who will help until I understand. Gracias Team Jennifer Dolan"

Mechele Meyers

November 8, 2018

5  out of  5 rating by Mechele Meyers
"Excellent service and very efficient."


December 1, 2017

5  out of  5 rating by D K
"Jennifer and her team are incredibly professional and personable at the same time. I honestly can’t say enough about them. They were very supportive during a recent purchase of a “new” historical home built in 1845 and I am so lucky to have found them! They gave me thoughtful and sincere advice during a very stressful and unexpected issue with my “new” roof. Their guidance helped me to find the right solution for my dream farm house and I couldn’t be happier about that. Their kindness and sincerity made all the difference. They helped me feel confident and cared about when I was in a vulnerable situation dealing with a lot of unknowns. I highly recommend Jennifer for all your insurance needs and trust you will be well cared for in her office!!"

Suzayn MacKenzie-Roy

August 29, 2017

5  out of  5 rating by Suzayn MacKenzie-Roy
"Jennifer and Joanna have been wonderful through a very stressful move. They went above and beyond to make sure my husband and I had a positive experience, as we were having serious issues transferring our policies from our old address to the new address. We have been able to put everything in their capable hands! I highly recommend Jennifer to anyone in the area looking for an agent!"

Sarah Freeman

August 3, 2017

5  out of  5 rating by Sarah Freeman
"This office is exceptionally efficient and super knowledgeable. I am very happy with the multiple policies I have through the Jennifer Dolan agency. The team continually provides phenomenal customer service and outstanding expertise in all things insurance. I would highly recommend their services to others!"

Shanmattie Ramgoolam

February 27, 2017

5  out of  5 rating by Shanmattie Ramgoolam
"My spouse use State Farm for my home and car insurance. They have been an absolute pleasure to work with State Farm Agent. Jennifer and her staff are always willing to help. They have kept my rates low and always responded in a very timely fashion. Jennifer is honest, friendly, willing to work with you any time of day or night and always available when you need assistance. I would not hesitate to recommend Connie for your insurance needs. She will ensure you get the best coverage, at the most economical price and that your needs are met."

Alan Sangiacomo

February 13, 2017

5  out of  5 rating by Alan Sangiacomo
"As always, Jen and her staff are the best. I talked to Jen to conduct a yearly review today and she was responsive, helpful and professional. As an aside, Jen took over this office from a long-time State Farm agent who was retiring and, at that time, I planned to move my account to another agent who had offices that were closer to where I now live. After chatting with Jen and seeing her expertise, dedication and knowledge, I decided to keep my accounts with her. It was a good decision then and, still is, now."

Jason Biernacki

February 8, 2017

5  out of  5 rating by Jason Biernacki
"I have been with State Farm for years but recently switched to the Jennifer Dolan agency. Their service is second to none .They always make you feel like your account is a top priority and will go the extra mile to ensure you are getting all of the discounts you deserve."

Tej Hemantharaj

January 26, 2017

5  out of  5 rating by Tej Hemantharaj
"I was here to for auto and home insurance policies. Alex is very friendly and provides all the help you need for your insurance. Jen and Alex provided me with the best deal I was looking for. Much appreciated! I would definitely visit again."

Adirondack Wellness Life

December 7, 2016

5  out of  5 rating by Adirondack Wellness Life
"This office has really outstanding customer service! I'm a trouble shooter so that's saying a lot from me. Too bad desperate; overspending, theiving NYS keeps raising auto rates, but that's 'no fault' of theirs! Pun intended."

Dave Romano

August 23, 2016

5  out of  5 rating by Dave Romano
"My wife and I had the pleasure of working with Joanna Esopi to set up our home and auto insurance. We are currently working on our life insurance options as well. Joanna is very knowledgeable and has answers to our questions and concerns in a very timely manner. She has a very pleasant personality and is very patient through the process. We also had a great experience working with Jennifer Dolan. It is evident that both Joanna and Jennifer have a passion for assisting people with all their insurance needs."